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Burke, Moira

I'm a Ph.D. candidate in the Human-Computer Interaction Institute at Carnegie Mellon University. With my advisor, Bob Kraut, I perform research that bridges computer science and social psychology, particularly large-scale computational analysis of social patterns in online communities.

Working papers and conference presentations

  • Burke, M., Kraut, R., and Marlow, C. (2011). Social capital on Facebook: Differentiating uses and users. ACM CHI 2011: Conference on Human Factors in Computing Systems. PDF
  • Burke, M., and Settles, B. (2011). Plugged in to the community: Social motivators in online goal-setting groups. C&T 2011: Fifth International Conference on Communities and Technologies. PDF
  • Burke, M., Marlow, C., and Lento, T. (2010). Social network activity and social well-being. ACM CHI 2010: Conference on Human Factors in Computing Systems, 1909-1912. PDF (Best paper award)
  • Burke, M., Kraut, R., and Williams, D. (2010). Social use of computer-mediated communication by adults on the autism spectrum. ACM CSCW 2010: Conference on Computer-Supported Cooperative Work, 425-434. PDF (Best paper award)
  • Collier, B., Burke, M., Kittur, N., and Kraut, R. (2010). Promoting good management: Governance, promotion, and leadership in open collaboration communities. International Conference on Information Systems (ICIS).
  • Burke, M., Marlow, C., and Lento, T. (2009). Feed me: Motivating newcomer contribution in social network sites. ACM CHI 2009: Conference on Human Factors in Computing Systems, 945-954. PDF
  • Burke, M., and Kraut, R. (2008). Mopping up: Modeling Wikipedia promotion decisions. ACM CSCW 2008: Conference on Computer-Supported Cooperative Work. 27-36.  PDF
  • Burke, M., and Kraut R. (2008) Mind your Ps and Qs: The impact of politeness and rudeness in online communities. ACM CSCW 2008: Conference on Computer-Supported Cooperative Work. 281-284.  PDF
  • Burke, M., Joyce, E., Kim, T., Anand, V., and Kraut, R. (2007). Introductions and Requests: Rhetorical Strategies That Elicit Response in Online Communities. Third International Conference on Communities & Technologies 2007.  PDF (Best paper award)
  • Torrey, C., Lee, M., Burke, M. Dey, A., Fussell, S., and Kiesler, S., (2007). Connected Giving: Ordinary People Coordinating Disaster Relief on the Internet. Hawaii International Conference on System Sciences (HICSS) 2007.
  • Burke M., Amento, B., Isengard, P. (2006). Error Correction of Voicemail Transcripts in SCANMail. ACM CHI 2006: Conference on Human Factors in Computing Systems, New York: ACM.  PDF (1M)
  • Burke, M., Gorman, N., Hornof, A., and E. Nilsen (2004). Banner Advertisements Hinder Visual Search and Are Ignored. ACM CHI 2004: Conference on Human Factors in Computing Systems. Extended Abstracts of ACM CHI 2004: Conference on Human Factors in Computing Systems, New York: ACM, 1139-1142.  PDF (214K)

Articles in refereed journals

  • Burke, M., Kraut, R., and Joyce, E. (2010). Membership claims and requests: Conversation-level newcomer socialization strategies in online groups. Small Group Research 41(1), 4-40. http://sgr.sagepub.com/cgi/reprint/41/1/4 (Best paper award)
  • Shklovski, I., Burke, M., Kiesler, S., and Kraut, R. (2010). Technology Adoption and Use in the Aftermath of Hurricane Katrina in New Orleans. American Behavioral Scientist. http://abs.sagepub.com/cgi/reprint/53/8/1228
  • Kraut, R., Wang, X., Butler, B., Joyce, E., and Burke, M. (under review). Beyond information: Developing the Relationship between the Individual and the Group in Online Communities. Information Systems Research (ISR).
  • Burke, M., Hornof, A., Nilsen, E., and Gorman, N (2005). High Cost Banner Blindness: Ads Increase Perceived Workload, Hinder Visual Search, and Are Forgotten. ACM Transactions on Computer-Human Interaction 12(4), 423-445.  PDF (1M)


Carnegie Mellon University, Human-Computer Interaction Institute

The Human-Computer Interaction Institute (HCII) is an interdisciplinary community of students and faculty at Carnegie Mellon University (CMU). This community is dedicated to research and education in topics related to computer technology in support of human activity and society. Although the HCII...


Kraut, Robert

I started my career as a traditional social psychologist, but working in the telecommunications...

Marlow, Cameron

I am a research scientist and "in-house sociologist" at Facebook. My research focuses...

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